Search results for "stakeholder analysis."
showing 10 items of 25 documents
Stakeholders, contradictions and salience: An empirical study of a Norwegian G2G effort
2006
Author's version of a chapter in Proceedings of the 39th Annual Hawaii International Conference on Systems Sciences. Also available from the publisher at http://dx.doi.org/10.1109/HICSS.2006.436 Previous studies indicate that the expected effects of e-Government are slower to realize than initially expected. Several authors argue that e-Government involves particularly complex settings, consisting of a variety of stakeholders promoting different and often conflicting objectives. Yet, few studies have explicitly addressed the inherent challenges of this complexity. This study focuses on the extent to which contradictory stakeholder objectives can help explain the relatively slow progress of …
A Case Study on the Implementation of Stakeholder Management in Organizational Practice
2017
Recent research makes a strong argument for studying how organizations can implement a strategic stakeholder management approach. In this paper, we analyze an empirical case study in order to gain refined knowledge and develop ‘best’ implementation tactics, building on Plaza-Ubeda et al., (A case study of stakeholder identification and prioritization by managers, Journal of Business Ethics, 75: 1–23, 2010) conceptualization of the implementation of stakeholder integration (SI). The case study draws on a project concerning our own university, a private higher-education provider, which faces a new regulatory environment. In response to new legal measures, which include accounting for stakehol…
Stakeholder relations as social capital in early modern international trade
2008
Stakeholder relations that are available through networks of various sorts are one benefit from social capital. According to the stakeholder approach to organisations, those relationships that contain most of the important attributes – such as power, legitimacy, frequency of contact and urgency – hypothetically dominate the business environment. This has caused modern corporations to view chiefly the dominant stakeholders as important. This study tests the importance of these attributes in early modern international trade; in other words, which attributes played a major role in the relations between Finnish tradesmen and their foreign contacts? The archives of two major Finnish trading hous…
Towards a more dynamic stakeholder model: acknowledging multiple issue arenas
2010
PurposeThe purpose of this paper is to suggest that corporate communications is becoming less predictable as interaction with stakeholders is moving from organizational control toward “issue arenas”, places of interaction where an issue is discussed by stakeholders and organizations both online and within the traditional media. The role of corporate communications and public relations (PR) is broadening beyond the traditional relationship management to issue arena monitoring.Design/methodology/approachThe paper takes a theoretical approach with six axioms suggested.FindingsSeveral central theories of corporate communications are combined with issues management and stakeholder theory to argu…
Identification and prioritization of stakeholders in the planning process of sustainable development of the smart city
2015
The article analyzes stakeholders in the city, conducted in order to identify organisations of particular value to the creation and delivery of the sustainable energy policy for smart cities i.e. enhanced Sustainable Energy Action Plan (SEAP). Using the information gathered in the stakeholder analysis, Riga, the capital of Republic of Latvia, has created a stakeholder engagement plan to gather and coordinate the key stakeholders' resources and knowledge for the benefit of the city, and for the development, implementation, monitoring and ongoing revision of the energy policy for the smart city i.e. SEAP. Different approaches to stakeholder communication and engagement planning have been used…
Sector reputation and public organisations
2008
PurposeEconomic pressures and rising stakeholder expectations have led public sector organisations to measure their reputation. The paper aims to highlight the importance of reputation for the public sector, define sector reputation and report findings on a quantitative study of sector reputations of four different types of Finnish public sector organisations.Design/methodology/approachInspired by stakeholder theory and the value of organisational reputation, a quantitative survey of stakeholder assessments on reputation was carried out in the 12 organisations from the field of the Finnish Ministry of Social Affairs and Health in 2003. The organisations represented four sectors: research, a…
Conflicting interests but filtered key targets: Stakeholder and resource-dependency analyses at a University of Applied Sciences
2013
Stakeholder theory (SHT) emphasizes that different stakeholders and their interests need to be identified and addressed to maximize firm performance. This emphasis can make the design of performance measurement systems (PMS) challenging because the interests of stakeholders are often in conflict. Based on previous research and using stakeholder and resource dependency theories, we develop a theoretical model suggesting that resource dependency acts as a “filter” in selecting which of the PMS design measures are emphasized for decision making. We find various conflicting interests between stakeholders in our case organization (a unit of University of Applied Sciences in Finland) that affecte…
Choosing the Right Medium for Municipal eParticipation Based on Stakeholder Expectations
2012
Published version of a chapter in the book: Electronic Participation. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-33250-0_3 This paper examines the expectations and communication needs of relevant stakeholder groups for municipal eParticipation in a small Norwegian municipality. We identified relevant stakeholder groups with the municipality, and asked them about their communication preferences through a combined Delphi study and survey approach. The findings show that information about local issues, information about issues relevant for the individual stakeholder, and dialogue on business’ needs and employment are the three most important communication needs. …
Future Development of an Energy-Efficient Electric Scooter Sharing System Based on a Stakeholder Analysis Method
2023
E-scooters as a new form of mobility are gaining more and more popularity. This popularity results from the flexibility of this mode of transport, but above all from the positive impact on the natural environment through the much higher energy efficiency of an e-scooter compared to a motor vehicle (according to the literature the rate is 2 km per kWh equivalent for a motor vehicle and the range is 90–100 km per kWh in the case of an e-scooter). This paper introduces a discussion on the future development of an energy-efficient electric scooter sharing system based on stakeholder analysis methods. The implementation of the e-scooter sharing system involves linking several areas of human acti…
Expectation management for public sector organizations
2013
Abstract Transparency and collecting stakeholder feedback are becoming the norm also in the public sector. Though much of feedback is related to stakeholder experiences, we propose that it is more beneficial to study expectations than experiences, as expectations affect future satisfaction. This study reports a process of collecting and analyzing stakeholder expectations in one health-care oriented public sector organization in Finland, and reports how these expectations and their implications were assessed by the organization's top management. The study suggests that to ensure stakeholder satisfaction and organizational success, top management should be guided to work through the feedback.…